This Privacy Policy explains the principles of personal data processing for users of the Yo platform, which provides online language-learning through conversations. We prioritize the security of our users' personal data and process it in accordance with data protection laws, including GDPR. By using our services, you accept the principles described in this policy.

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1) Data Controller

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The Data Controller is Eryka Klimowska (hereinafter: "Administrator"), correspondence address: ul. Daleka 15a, 60-124 Poznań. You may contact the Administrator via email at [yolanguages@gmail.com] or through the chat available on the platform’s website.

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2) Scope of Data Processed

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We collect personal data of users only as necessary to provide our services, which include foreign language learning and organizing online conversations. Specifically, we process the following personal data:

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• During account registration: first name, last name, year of birth, and email address.

• For subscription or membership purchases: first name, last name, phone number, and email address.

• During registration for an online conversation: first name, last name, and email address.

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Data processing may also include transferring data to Easytools and the payment processor Stripe, in accordance with their respective privacy policies [https://www.easy.tools/pl/polityka-prywatnosci] and [https://stripe.com/en-pl/privacy].

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These data are necessary to fulfill the agreement with the user and to provide the full range of services offered by Yo.

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3) Purpose of Data Processing

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We process personal data for the following purposes:

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• Service Provision: To provide users access to the Yo platform and enable language learning through online conversations.

• Subscription or Membership Management: To ensure the proper functioning of services and payment processing.

• Customer Support: To respond to user messages and resolve reported issues.

• Own Marketing: To inform users about new features and promotions, with their prior consent.

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4) Legal Basis for Data Processing

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The legal basis for processing users' personal data is:

• Contract: Processing is necessary to perform the contract (Art. 6(1)(b) GDPR).

• Legal Obligation: Processing is necessary to comply with legal obligations incumbent on the Administrator (Art. 6(1)(c) GDPR).

• Administrator’s Legitimate Interest: Such as own marketing, provided that it does not infringe on users' rights and freedoms (Art. 6(1)(f) GDPR).

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5) Data Sharing

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Users' personal data may be shared with:

• Technology Partners: Easytools, used for managing the platform, and payment processor Stripe, under their respective privacy policies.

• Entities Collaborating with the Administrator: For legal, accounting, or IT support, with appropriate data protection safeguards.

• Public Authorities: Only as required by law.

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6) Data Transfer to Third Countries

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When data processing by partners, such as Stripe, may occur outside the European Economic Area, the Administrator takes actions to ensure an adequate level of data protection in compliance with GDPR, including relying on Standard Contractual Clauses.

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7) Data Retention Period

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Users' personal data are stored for the period necessary to achieve the purposes defined in this Policy, specifically:

• During the use of Yo services and for the time required to handle claims,

• For marketing purposes: until consent is withdrawn or an objection is raised by the user,

• For tax and accounting obligations: for the period required by law.

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8) Users’ Rights

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Each user has the right to:

• Access Data: Obtain information on the processing of their personal data,

• Rectify Data: Correct incomplete or incorrect data,

• Delete Data: The right to be forgotten, unless other processing grounds exist,

• Restrict Data Processing: In certain situations,

• Data Portability: Transfer data to another controller,

• Object: To the processing of personal data, in cases based on the legitimate interest of the Administrator.

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To exercise these rights, please contact the Administrator via email: [yolanguages@gmail.com].

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9) Cookies and Tracking Technologies

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The Yo platform uses cookies and other tracking technologies to ensure proper site functionality and to optimize its operation. Cookies may also be used for statistical and marketing purposes. Users can opt out of using cookies at any time by adjusting their browser settings.

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10) Changes to the Privacy Policy

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The Administrator reserves the right to make changes to this Privacy Policy. All modifications will be posted on the Yo platform’s website and, in the case of significant changes, will be communicated to users via email.

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Cookie Policy

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This Cookie Policy sets out the principles for the use of cookies and other tracking technologies by the Yo platform, which provides foreign language learning through online conversations.

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1) What Are Cookies?

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Cookies are small text files stored on the user’s device during their visit to the website. They enable the platform to recognize the user’s device during subsequent visits, customize content to user preferences, and improve service quality.

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2) Purposes of Cookie Use

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On the Yo platform, we use cookies for the following purposes:

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• Service Functionality: Essential cookies enable the platform’s basic functions (e.g., user authentication).

• Service Optimization: Cookies adjust site settings and content to user preferences (e.g., preferred language).

• Analytics and Statistics: Cookies collect anonymous data about site usage, allowing us to analyze traffic and improve service quality.

• Marketing: Cookies may be used to personalize advertisements on and off the platform, with the user's consent.

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3) Types of Cookies Used

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On the Yo platform, we use the following types of cookies:

• Session Cookies: Temporarily stored on the user’s device, which expire when the browser is closed.

• Persistent Cookies: Stored on the user’s device until they are deleted or expired.

• First-party Cookies: Directly from Yo, enabling the platform’s functionality.

• Third-party Cookies: From partners (e.g., Google Analytics, Stripe) for statistical, analytical, or marketing purposes, as per their privacy policies.

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4) Managing and Disabling Cookies

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Users can manage their cookie settings by:

• Browser Settings: Adjusting browser settings to manage, block, or delete cookies. Instructions can be found in the browser settings or technical support pages.

• Yo Platform Cookie Preferences: Changing cookie settings directly on the Yo platform, enabling consent for specific categories or disabling them.

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Please note that disabling certain cookies may affect website functionality and limit access to some features.

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5) Third-Party Cookies

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The Yo platform may use cookies from external partners, such as Google Analytics and Stripe, for traffic analysis and payment processing. More information on these partners' cookie policies can be found on their websites:

• Google Analytics: https://policies.google.com/technologies/cookies

• Stripe: https://stripe.com/cookies-policy/legal

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6) Changes to the Cookie Policy

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The Administrator reserves the right to make changes to this Cookie Policy. Any changes will be published on the Yo platform website and become effective upon publication.